Refund Policy

Refund Policy for Dieoz.com

Last Updated: 27/12/23

At Dieoz.com, we are committed to ensuring your satisfaction with our products. If, for any reason, you are dissatisfied with your purchase, we offer a straightforward refund policy to address your concerns.

 Refund Process

If you are not satisfied with our product, you are eligible for a full refund. To initiate the refund process, please follow these steps:

1.Contact Us: Reach out to our customer support team at [insert customer support email] within [insert number of days, e.g., 14 days] of receiving your order. Clearly state the reason for your dissatisfaction.

2. Verification: Our team will review your request and may ask for additional information or evidence to verify your claim.

3. Refund Approval: Upon successful verification, we will approve your refund and initiate the process.

4. Payment Refund: The refunded amount will be credited to your original payment method. Please note that it may take a few business days for the refund to reflect in your account.

Payment Discrepancies

In the event of a payment discrepancy where your payment is deducted but not updated in our system, we will work closely with our payment gateway provider to resolve the issue. This process may take some time, but we assure you that we will make every effort to expedite the resolution.

If any discrepancies occur due to an error on our end, rest assured that you will receive your payment back promptly once the issue is identified and resolved.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at [insert customer support email]. We value your satisfaction and are here to assist you throughout the refund process.

By shopping with Dieoz.com, you agree to adhere to the terms and conditions outlined in this refund policy. We appreciate your trust in us and strive to make your shopping experience with Dieoz.com enjoyable and risk-free.